Terms & Conditions

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "jili57," "we," "us," "our" refers to jili57.app and its operating entity, licensed under PAGCOR to provide online gaming services in the Philippines.
• "Platform" refers to the jili57 website accessible at jili57.app, including all subdomains, mobile versions, and Progressive Web App (PWA) interfaces.
• "Player," "you," "your" refers to any individual who registers an account on jili57 or accesses the Platform in any capacity.
• "Account" refers to the registered player account created on jili57, including the associated wallet, transaction history, and personal profile.
• "Real Money Balance" refers to funds deposited by the Player into their jili57 account using approved payment methods such as GCash, PayMaya, BPI, BDO, or Metrobank.
• "Bonus Balance" refers to promotional credits, free spins, or other non-cash incentives credited to a Player's account by jili57 under specific promotional terms.
• "Wagering Requirement" refers to the number of times a bonus amount must be wagered before it or any winnings derived from it may be withdrawn.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body overseeing jili57's operations.
• "KYC" refers to Know Your Customer verification procedures required to confirm a Player's identity, age, and eligibility.

2 Acceptance of Terms

By accessing jili57, creating an account, making a deposit, or placing any wager on the Platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with jili57's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of jili57 following any posted update to these Terms constitutes your acceptance of the revised Terms.

jili57 reserves the right to amend, modify, or replace these Terms at any time without prior notice. The most current version of the Terms will always be available at jili57.app/terms-conditions. It is your responsibility to review the Terms periodically.

3 Eligibility & Registration

To register and maintain an account on jili57, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required by PAGCOR regulations governing online casino gaming in the Philippines.
• You must be a natural person — corporate entities, trusts, and other legal entities may not register as Players.
• You must not be a resident of, or accessing jili57 from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of jili57, or an immediate family member of any such person.
• You must not have been previously excluded or banned from jili57 or any other PAGCOR-regulated gaming platform.
• You must provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, and Philippine mobile number.

jili57 reserves the right to request documentary proof of eligibility at any time, including government-issued identification, proof of address, and source of funds documentation. Failure to provide requested documentation within the specified timeframe may result in account suspension and withholding of pending withdrawals pending verification.

4 Account Management

Each Player is permitted to hold one (1) account on jili57 at any time. The creation of multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your jili57 login credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any third party. jili57 will not be liable for any losses resulting from unauthorized access to your account caused by your failure to maintain credential security.

If you suspect that your account has been accessed without your authorization, you must notify jili57 immediately via live chat support. jili57 may temporarily freeze your account pending investigation.

Account verification (KYC) is required before any withdrawal may be processed. jili57 may request the following documents:

• Government-issued photo identification (Philippine passport, driver's license, or SSS/UMID card)
• Proof of address issued within the last three (3) months
• Proof of payment method ownership (e.g., screenshot of GCash account showing registered name)
• Source of funds declaration for high-value accounts

jili57 reserves the right to suspend or permanently close any account that fails KYC verification, provides false information, or is associated with fraudulent activity.

5 Deposits & Withdrawals

jili57 accepts deposits via the following approved payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱100. Deposits are credited to your jili57 account in Philippine Peso (PHP) and are generally processed instantly for e-wallet methods.

Withdrawals are subject to the following conditions:

• Your account must be fully KYC-verified before any withdrawal is processed.
• Withdrawals may only be made to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• The minimum withdrawal amount is ₱200. Maximum withdrawal limits may apply depending on your account tier and verification status.
• Bonus balances and winnings derived from bonus play are subject to applicable wagering requirements before withdrawal eligibility is established.
• jili57 processes GCash and PayMaya withdrawals within 10 minutes for verified accounts under normal operating conditions. Bank transfer withdrawals may take up to 24 hours.
• j ili57 reserves the right to delay or withhold withdrawals pending additional verification, fraud investigation, or compliance review.

All transactions on jili57 are conducted in Philippine Peso (PHP). jili57 does not charge deposit or withdrawal fees for standard transactions, however your payment provider may apply their own fees. jili57 is not responsible for fees charged by third-party payment processors.

6 Bonuses & Promotions

jili57 offers various bonuses and promotional incentives to eligible Players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the following general terms, in addition to any specific terms attached to each individual promotion:

• Bonuses are available to Players who have completed account registration and, where required, KYC verification.
• Each bonus offer may only be claimed once per Player, per household, per IP address, and per device, unless explicitly stated otherwise.
• Bonus funds are credited to your Bonus Balance and must meet the applicable wagering requirement before any associated winnings may be transferred to your Real Money Balance and withdrawn.
• Wagering requirements are calculated based on the bonus amount, or the bonus plus deposit amount, as specified in the individual promotion terms. Standard wagering requirements on jili57 range from 20x to 40x unless otherwise stated.
• Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games, live dealer games, and certain specialty games may contribute at a reduced rate or not at all.
• jili57 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly permitted.

7 Gameplay Rules

All games available on jili57 are operated by certified third-party game providers including, but not limited to, JILI Games, PG Soft, Pragmatic Play, and Evolution Gaming. Each game is governed by its own specific rules, which are accessible within the game interface. In the event of a conflict between game-specific rules and these Terms, these Terms shall prevail.

jili57 uses certified Random Number Generator (RNG) technology for all applicable games. Live dealer games are conducted by human dealers in real time via video stream. All game outcomes are final once confirmed by the system.

In the event of a technical malfunction, disconnection, or system error during gameplay:

• jili57 will make reasonable efforts to resolve the issue and restore the game to its last confirmed state.
• If a game round cannot be completed due to a technical error, the wager for that round will be refunded to the Player's account.
• jili57 is not liable for losses resulting from internet connectivity issues on the Player's side.
• Any bets placed or winnings generated during a confirmed system malfunction on jili57's side will be voided and refunded.

jili57 reserves the right to void any bet or game result that is determined to have been affected by a software error, data feed error, or any other technical fault, regardless of whether the error was apparent at the time of play.

8 Prohibited Conduct

The following conduct is strictly prohibited on jili57 and constitutes a material breach of these Terms. Players found engaging in any prohibited conduct will face immediate account suspension, permanent ban, and forfeiture of all balances:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game.
• Colluding with other Players to manipulate game outcomes, particularly in poker, live dealer games, or any multiplayer format.
• Exploiting software bugs, glitches, or vulnerabilities in any game or Platform feature. Any such vulnerabilities must be reported to jili57 support immediately.
• Engaging in any form of money laundering, fraud, or use of stolen payment credentials on the Platform.
• Creating multiple accounts for any purpose, including circumventing a suspension, claiming multiple bonuses, or evading deposit limits.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any communication with jili57.
• Attempting to reverse, charge back, or dispute legitimate transactions with your payment provider after using the funds on jili57.
• Accessing jili57 from a jurisdiction where online gambling is prohibited, using VPNs or proxy services to circumvent geographic restrictions.
• Harassing, threatening, or abusing jili57 staff or other Players through any communication channel.

jili57 employs advanced fraud detection systems and cooperates fully with PAGCOR and Philippine law enforcement authorities in investigating suspected violations. Players under investigation may have their accounts frozen and withdrawals suspended pending the outcome of the investigation.

9 Intellectual Property

All content on the jili57 Platform — including but not limited to the jili57 brand name, logo, website design, graphics, game interfaces, text, software, and promotional materials — is the exclusive intellectual property of jili57 or its licensed content providers and is protected under Philippine intellectual property law and applicable international treaties.

Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any jili57 content without prior written consent.
• Modify, adapt, translate, or create derivative works based on jili57 content.
• Reverse engineer, decompile, or disassemble any software component of the Platform.
• Use jili57 branding, trademarks, or logos in any manner not expressly authorized in writing by jili57.

Any unauthorized use of jili57's intellectual property may result in legal action under the Intellectual Property Code of the Philippines (Republic Act No. 8293).

10 Privacy & Data Protection

jili57 collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and our Privacy Policy, which is available at jili57.app/privacy-policy.

By registering on jili57, you consent to the collection and processing of your personal data for the following purposes:

• Account registration, verification, and management
• Processing of deposits, withdrawals, and financial transactions
• Compliance with PAGCOR regulatory requirements and AMLA obligations
• Fraud prevention, security monitoring, and responsible gaming enforcement
• Customer support and dispute resolution
• Marketing communications, subject to your opt-in preferences

jili57 does not sell, rent, or share your personal data with third parties for their own marketing purposes. Data may be shared with regulatory authorities, payment processors, and game providers as necessary to operate the Platform and comply with legal obligations. For full details, please review our Privacy Policy.

11 Responsible Gaming

jili57 is committed to promoting responsible gaming and protecting vulnerable players. We provide a range of tools to help Players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. These tools are accessible from your account settings at any time.

If you believe your gambling has become problematic, we strongly encourage you to:

• Use jili57's self-exclusion tool to temporarily or permanently restrict your account access.
• Set deposit and loss limits to control your spending on the Platform.
• Contact our 24/7 support team to discuss responsible gaming options available to you.
• Seek assistance from professional support organizations available in the Philippines.

For more information on jili57's responsible gaming commitments and available tools, please visit our Responsible Gaming page. jili57 complies fully with PAGCOR's responsible gaming framework and mandatory player protection requirements.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jili57 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

• Loss of funds resulting from gambling outcomes, which are inherently uncertain and subject to chance.
• Losses resulting from unauthorized access to your account due to your failure to maintain credential security.
• Service interruptions, technical malfunctions, or downtime beyond jili57's reasonable control.
• Losses resulting from your reliance on information provided on the Platform, including game statistics, odds, or promotional materials.
• Losses resulting from your violation of these Terms, including account suspension or forfeiture of balances.

jili57's total aggregate liability to any Player for any claim arising under these Terms shall not exceed the total amount deposited by that Player in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit jili57's liability for fraud, willful misconduct, or any liability that cannot be excluded under Philippine law.

13 Termination

jili57 reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the required timeframe
• Suspected fraud, money laundering, or other illegal activity
• Chargebacks or payment disputes initiated by the Player
• Regulatory requirement or instruction from PAGCOR or any competent authority
• Extended account inactivity (accounts inactive for 12 consecutive months may be subject to dormancy procedures)

Players may voluntarily close their jili57 account at any time by contacting support via live chat. Upon voluntary closure, any verified Real Money Balance remaining in the account will be returned to the Player via their registered payment method, subject to standard withdrawal processing times and KYC requirements. Bonus balances are forfeited upon account closure.

In cases of account closure due to a breach of these Terms, jili57 reserves the right to withhold all balances pending investigation and, where applicable, report the matter to PAGCOR and relevant Philippine authorities.

14 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising from or relating to these Terms or your use of jili57, the parties agree to first attempt resolution through jili57's internal dispute resolution process:

1. Step 1 – Contact Support: Submit your complaint to jili57's customer support team via live chat or email. jili57 will acknowledge your complaint within 24 hours and provide a resolution within 5 business days.
2. Step 2 – Escalation: If you are not satisfied with the initial resolution, you may escalate your complaint to jili57's Compliance Department. A final written decision will be provided within 14 business days.
3. Step 3 – Regulatory Complaint: If the dispute remains unresolved after exhausting jili57's internal process, you may file a complaint with PAGCOR through their official regulatory channels.

Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact jili57 through the following channels:

• Live Chat: Available 24/7 directly on the jili57 Platform — the fastest way to reach our support team.
• Email: [email protected] — for formal written inquiries and complaints. Response within 24 hours.
• Support Hours: Monday through Sunday, 24 hours a day (Philippine Standard Time).

For regulatory matters, jili57 can also be reached through PAGCOR's official oversight channels. jili57 is committed to resolving all Player concerns fairly, transparently, and in accordance with Philippine gaming regulations.