Privacy Policy

1 Who We Are

This Privacy Policy is issued by jili57 ("jili57," "we," "us," "our"), the operator of the online gaming platform accessible at jili57.app. jili57 is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) to provide online casino and sports betting services to eligible players in the Philippines.

jili57 acts as the Personal Information Controller (as defined under Republic Act No. 10173, the Data Privacy Act of 2012) with respect to the personal data of all registered players and website visitors. This means jili57 determines the purposes and means by which your personal data is processed.

Our designated Data Protection Officer (DPO) oversees all data privacy compliance matters. You may contact our DPO at any time using the contact details provided in Section 14 of this Policy.

2 Personal Data We Collect

jili57 collects the following categories of personal data from players and website visitors. We only collect data that is necessary for the specific purposes described in this Policy.

jili57 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, responsible gaming assessments may involve limited health-related disclosures made voluntarily by the player).

3 How We Collect Your Data

jili57 collects personal data through the following channels and methods:

• Direct collection: Data you provide when registering an account on jili57, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access jili57.app, including through cookies, web beacons, server logs, and similar tracking technologies (see Section 7).
• Third-party sources: Identity verification data from KYC service providers; fraud signals from payment processors such as GCash and PayMaya; publicly available information used for compliance screening.
• Game providers: Gameplay data and session records from certified game providers including JILI Games, PG Soft, Pragmatic Play, and Evolution Gaming, transmitted to jili57 for account management and regulatory reporting purposes.

4 How We Use Your Personal Data

jili57 uses your personal data for the following specific purposes:

• Account management: Creating and maintaining your jili57 player account, processing login authentication, and managing account settings and preferences.
• Identity verification: Conducting KYC checks to confirm your identity, age (21+), and eligibility to use jili57 in compliance with PAGCOR requirements.
• Payment processing: Facilitating deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods.
• Regulatory compliance: Meeting obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and enforcing player-requested limits, cooling-off periods, and self-exclusion.
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance through live chat and email.
• Platform improvement: Analyzing usage data to improve jili57's features, game selection, performance, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications.
• Legal proceedings: Establishing, exercising, or defending legal claims in connection with your use of jili57.

jili57 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), jili57 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., operating your jili57 account, processing transactions, and delivering gaming services.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA reporting obligations, tax regulations, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for jili57's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming enforcement — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional personalization features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

jili57 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist jili57 in verifying player identities, ages, and documents as required by PAGCOR.
• Game providers: JILI Games, PG Soft, Pragmatic Play, Evolution Gaming, and other certified game suppliers, who receive limited gameplay data necessary to operate their games on the jili57 platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where jili57 is legally required or permitted to disclose data in connection with criminal investigations or court orders.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on jili57's behalf under strict data processing agreements.
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom jili57 shares personal data are required to handle that data in accordance with the Data Privacy Act of 2012 and are prohibited from using it for any purpose beyond what is necessary to provide their services to jili57.

7 Cookies & Tracking Technologies

jili57 uses cookies and similar tracking technologies to operate the platform, enhance your experience, and gather analytics data. The following types of cookies are used on jili57.app:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and game history to personalize your jili57 experience.
• Analytics cookies: Collect anonymized data about how players use jili57.app — including pages visited, time spent, and navigation paths — to help us improve the platform.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized login attempts on jili57 accounts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of jili57. jili57 does not use third-party advertising cookies or behavioral tracking cookies for external ad targeting.

8 Data Retention

jili57 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data: Retained for the duration of your account's active status on jili57, plus a minimum of five (5) years after account closure, as required by PAGCOR and AMLA regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years after account closure or the last transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing consent records: Retained for the duration of your consent, plus three (3) years after withdrawal, to demonstrate compliance with consent requirements.
• Technical and usage logs: Retained for up to twelve (12) months for security monitoring and platform analytics purposes.

Upon expiry of the applicable retention period, jili57 will securely delete or anonymize your personal data in accordance with our data disposal procedures, unless retention is required by a specific legal obligation or ongoing legal proceedings.

9 Data Security

jili57 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including financial information and KYC documents, is encrypted using AES-256 encryption.
• Access controls: Personal data is accessible only to jili57 personnel and authorized third parties who require it to perform their specific functions. Role-based access controls and multi-factor authentication are enforced for all internal systems.
• Infrastructure security: jili57's platform is hosted on secure, PAGCOR-compliant cloud infrastructure with regular penetration testing, vulnerability assessments, and security audits.
• Fraud detection: Automated systems monitor account activity in real time to detect and respond to suspicious behavior, unauthorized access attempts, and potential data breaches.
• Incident response: jili57 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, jili57 will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by the Data Privacy Act.

While jili57 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili57 account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jili57. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.

jili57 will respond to all data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior written notice to you. jili57 will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.

11 Children's Privacy

jili57 is strictly an adult gaming platform. In accordance with PAGCOR regulations and Philippine law, jili57 does not knowingly collect personal data from individuals under the age of 21 years. Age verification is a mandatory step in the jili57 registration process.

If jili57 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete all collected data, and report the matter to PAGCOR as required by our licensing conditions.

If you are a parent or guardian and believe that your child has registered on jili57, please contact our Data Protection Officer immediately using the contact details in Section 14. We will investigate and take appropriate action without delay.

12 International Data Transfers

jili57 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, game suppliers, and KYC verification services — may process data in other countries.

Where personal data is transferred outside the Philippines, jili57 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission
• Binding corporate rules where applicable
• Transfers to countries recognized by the NPC as providing adequate data protection
• Explicit consent from the data subject where required

You may request information about the specific safeguards applicable to any international transfer of your personal data by contacting our Data Protection Officer.

13 Updates to This Privacy Policy

jili57 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on jili57.app/privacy-policy with a revised "Last Updated" date.
• Notify registered players via email or in-platform notification where the changes materially affect their rights or how their data is processed.
• Where required by law, obtain fresh consent from affected players before implementing the changes.

Your continued use of jili57 after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how jili57 protects your personal data.

14 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact jili57's Data Protection Officer through the following channels:

• Email: [email protected] — mark your subject line "Data Privacy Request" for priority routing to our DPO.
• Live Chat: Available 24/7 on jili57.app — for urgent privacy concerns, our support team can escalate directly to the DPO.
• Response Time: jili57 acknowledges all privacy-related inquiries within 48 hours and provides a substantive response within 30 calendar days.

If you are not satisfied with jili57's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.

For general support inquiries unrelated to data privacy, please use our 24/7 live chat or visit our FAQ page.